Support +420 220 770 111 info@externiIT.cz

IT Services Pricing

Transparent pricing with no hidden fees. You pay for work actually done – the sooner you need a solution, the faster we respond.

All prices are excl. VAT

Remote IT Support

Service Response time Price
Remote Support – Express Fast response within 2 hours 1 450 Kč/ hr
Remote Support – Standard Standard within 24 hours 890 Kč/ hr
Remote Support – Economy Save money within 5 business days 590 Kč/ hr

On-site Technician Visit

Service Location Price
Technician Visit – Express Fast response Prague & surroundings up to 20 km 1 450 Kč/ hr
Technician Visit – Standard Standard Prague & surroundings up to 20 km 890 Kč/ hr
Technician Visit – Outside Prague Central Bohemia & beyond 890 Kč/ hr
Travel within Prague free
Travel outside Prague 12 Kč/ km

IT Consulting & Administration

Service Note Price
IT Consulting (remote) Analysis, solution design, strategy 890 Kč/ hr
Server & Network Administration Remote management, monitoring 890 Kč/ hr
L3 Infrastructure & Servers L3 Senior engineer level – complex advanced infra 1 990 Kč/ hr
Cybersecurity Audit, hardening, GDPR 990 Kč/ hr
Data Recovery & Restoration Backups, disaster recovery od 1 490 Kč/ hr

Managed IT – Monthly Packages

For companies that want IT handled on an ongoing basis, we bill a monthly retainer per workstation (user) instead of one flat fee for the whole company. A 5-person business creates a very different workload than a 30-person one – per-seat pricing scales with you automatically and is the standard model used by MSPs.

Package Price / seat / month What's included
Basic 390–490 Kč/ mo Monitoring, updates, antivirus, best-effort helpdesk (response within 24 h)
Standard Recommended 650–850 Kč/ mo + proactive administration, 4h SLA, unlimited remote helpdesk for minor issues, 2 h on-site/month included
Premium 1 000–1 300 Kč/ mo + 1h SLA, continuous security monitoring, M365 tenant administration, quarterly vCIO consultation

Servers & special items (billed separately)

Not covered by the per-seat retainer.

Server / NAS (based on criticality) – incl. AI servers 800–1 500 Kč/ unit / mo
M365 tenant administration (if not in package) 500–1 000 Kč/ mo
You're not paying for hours – you're paying for IT that simply works. Rough guide: a smaller company with 8–10 seats + 1 server typically lands around 9,000 CZK / month.

Walk-in IT Service

Service Note Price
Ad-hoc Service – Walk-in Customers incl. VAT In person at our office, no appointment needed – diagnostics, setup, minor PC/laptop/printer repairs 750 Kč/ hr
Minimum billable unit is 30 minutes. Flat-rate contracts and prepaid hour bundles are available on request – contact us for a personalised quote.

Speed pays off

Need a response within 2 hours? Our engineers are ready. You pay a premium for premium speed – but your operations keep running.

Patience pays back

Planned work within 5 business days? Save up to 40% vs. Express rate. Ideal for non-critical tasks and IT infrastructure development.

Tailored packages

Regular management, flat-rate contracts or prepaid hours? We'll prepare an offer tailored to your needs and company size.

Don't waste time on IT outages

Contact us and we'll take care of your operations – fast, reliable and at a clear price.

Contact us